Phone Interview Etiquette

• Don't smoke, eat or drink during your conversation. • Do keep a glass of water handy, in case you need to wet your mouth. • Smile. You might doubt the relevance of this as your conversing over the phone, but smiling will help project a positive image to the listener and will change the tone of your voice. • Make sure to speak slowly and pronounce clearly. • Use the person's title (Mr. or Ms. and their last name.) Use their first name only if they ask you to. • Don't interrupt the interviewer. • It’s perfectly acceptable to take your time to collect your thoughts before speaking up. • Do keep your answers short. • Take notes about what you were asked and how you answered. • Remember to say thank the person for the interest shown. • Remember your goal is to set-up a face-to-face interview. After you thank the interviewer ask if it would be possible to meet in person.