Etiquette At Work

1. Maintain a balance between lack of good manners and too much formality.
 
2. Use the formal style of addressing your seniors - using Mr Mrs Ms.
 
3. In some workplaces people are quite comfortable with their staff members using their first names -check the norm prevailing there before taking this step.
 
4. Always keep your conversation brief and to the point.
 
5. Be ware and wary of malicious gossip in the office.
 
6. If you hear any malicious gossip that involves you, nip it in the bud by confronting the gossip monger, and politely but firmly setting the record straight with him/her.
 
7. Offer to help your colleague who is in trouble, only if you are sure you can.
 
8. Once you have helped out someone in dire need, do not go about bragging about it.
 
9. To maintain perfect harmony with your boss, it is certainly not a sin to flatter him/her and pamper his/her ego, provided it is within limits.
 
10. Treat all your juniors with grace and respect, and bridge any distance that exists between you, without getting too close to them.
 
11. While settling disputes between employees, see that you hear the details from both parties before settling it.
 
12. An office memo should be short, polite and to the point. Avoid flippancy and humour.