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Public Relations

Added on:7/11/2008 9:30:39 AM
In Social Etiquettes Tips
 Rated by 1 users

Public relations happen to be a wide term and may mean all types of contacts with the outside world or circle. Just as the public rela­tions section in an organisation may cater to the needs of publicity and other media to circulate the name and goodwill of the company, so also at home public relations would give a certain family or household the opportunity to boost its fame and standing in the locality where it is residing. The first requisite of public relations is that the image of the person, body or organisation has to be properly projected in the sphere where public relations are being valued and taken up seriously. To get this done in the best possible manner, it is necessary that everybody connected with public relations is fully briefed. If the person giving information hesitates or expresses his doubts or is not sure or is ambiguous, the whole effect of public relations may be lost or
neutralised.

To have a trained staff for public relations, therefore, is very important. This training has to be rounded up by adequate briefing, so that all the persons disseminating news, facts and information may spell out the same thing and may not be contradictory in their expositions. Politeness is the next requisite of the public relations department. The spirit of help must be inculcated in the persons engaged in this work. If boredom or indifference or impatience and absence of calmness and gentleness become evident, the persons approaching for information may drop out for ever and the company, organisation or society may be the loser of the support of so many heads. What is more, the dissatisfaction of a few may be communicated to many, so that the organisation gets a bad name for a small lapse such as the telephone operator had replied curtly or some member of the staff had been unwilling to help. The incidents may be insignificant but they proclaim the inefficiency and bad management of the concern. This is because one employee may be inefficient or careless but if the company values discipline, it would order that all of its employees behave courteously according to a common code of conduct. Can we ever imagine a soldier to be in­efficient and still in service without getting the prescribed punishment for inefficiency ?
At home or at work, public relations have their place. The good name of an office is necessary for its progress. The good name of the family gives a prop to children in their growing up by supplying a background of respectability and honour. It is a wrong notion that show of strength is proof of power. Humility has the power to keep hidden a far greater power than can be imagined. In humility and modesty, in good moral character and normal behaviour may lie the true seed of courage and grit, a courage that is indomitable and all-pervading. Public relations thus are a major part of public and private life. Unity is strength, the dictator is a freak, the individualist is indeed a recluse. One can go ahead suppressing others, but not for long. Real advancement occurs only with the acknowledgement, acceptance and acquiescence of all.


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